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Collection: Frankie Lou

Why Our Bags

1. Our materials are sourced from all over the world to bring you the very best quality. Our leather and thread is made in Ecuador, the lining fabric is from Colombia, hardware comes from a company in Massachusetts, USA, and our zippers are YKK® from Japan.

2. Our bags are sewn in Ecuador. We have visited the workshop and our parents visit regularly to ensure that the working conditions are good. We pay the leather smiths a fair livable wage, which is very important to us and a big reason we produce in Ecuador is to help provide job opportunities where there might not be many options.

3. We produce small batch bags and they are all hand sewn. This allows for quality control as well as the flexibility to have multiple options for each bag model. 

4. We use solid brass hardware for our bags so that the color won't tarnish or chip off. This does add to the weight of the bag, but the quality is worth it. 

5. We have made the straps wider and longer than many bags to allow for them to fit anyone comfortably. 

6. We include a tassel/key chain, designed by Rainforest Ivory, which is hand-carved from tagua by artisans in Ecuador. Tagua is a nut that grows on a palm tree in the Ecuadorian rain forest. It is a fully sustainable Eco-friendly material.

7. Our bags are designed to last. Most diaper bags are disposable or break after the first years, we want you to love your bag and carry it long after your babies are grown.

 

Warranty

We guarantee our bags against any manufacturing defects for 12 months from the date of purchase. If the item cannot be repaired, we will replace it with the same style and color of bag. Replacement bags are covered under the 1 year warranty from the date of purchase for the original order; the 1 year warranty does not renew at the date of delivery of the replacement bag. If the item cannot be repaired or replaced, we will issue a Store Credit for use on our website in the amount of the original purchase. Please note that irreparable items will not be returned.

What our warranty does not cover:

  • It does not cover wear and tear due to normal, proper use of product
  • Leather Wrinkles: full-grain leather is a natural hide that comes from a cow, and sometimes there are natural marks that come from the cow's environment.
  • Accidents: marks are made on the bag, it was set down in dirt, the bag is incorrectly cleaned or treated, something gets spilled on the bag, or any other sort of accidental misuse.
  • If it appears a bag was intentionally damaged we will not replace it
  •  All items purchased outside of our website through a secondhand-seller are also not covered under our warranty. Warranty is also not valid on products won through promotional giveaways. Due to Buy, Sale, Trade pages defective bags will only be replaced to the original owner or purchaser. 
3 products
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Ivonne Convertible Diaper Bag- Multiple Colors Available
Vendor
Frankie Lou
Regular price
$340.00
Sale price
$340.00
More Colors >
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JoAnn Diaper Bag- Multiple Colors Available
Vendor
Frankie Lou
Regular price
$320.00
Sale price
$320.00
More Colors >
...
Maria Backpack Diaper Bag- Multiple Colors Available
Vendor
Frankie Lou
Regular price
$300.00
Sale price
$300.00
More Colors >